Blue Light Blocking Glasses Frame Prescription Full Rim New Arrival UV400 Optical Eyewear Eyeglasses Frame Spectacles Women
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
From a 6-Day Promise to a 3-Week Nightmare: My Experience with Terrible Service 😤
I’m writing this as a warning to anyone thinking of ordering glasses online to save a few dollars. My experience turned into a three-week-long nightmare of waiting and being completely ignored. It got to the point where I had to share my final thoughts on their site: Do not believe the estimated production times! 6 business days became 14 before I finally cancelled because they had no idea why it was delayed. There were multiple attempts at getting an update from customer service, who could only say “someone will get back to you in 1-2 days.” Nobody ever did, and when they said that was the best answer they had I had to finally cancel. My local shop will have these ready in 1 week, and I am mad at myself for waiting 3 weeks for this terrible website to not be terrible just to save a few bucks. I felt I had no other option but to call them one last time, which led to this conversation.
Customer: I need an update on my order. It’s been 14 business days, well past the 6 you estimated. I’ve heard nothing.
CS Rep: I am very sorry for the delay, sir. Let me check… I see your order is still in production. I don't have a specific reason for the delay noted here.
Customer: That's the same useless answer I've gotten for a week. You guys keep saying "someone will get back to you" and no one ever does. Can you give me a real answer or not?
CS Rep: I understand your frustration. The best I can do is escalate this again and have our lab team email you within the next 1-2 business days with an update.
Customer: No. That’s the best you have? Then cancel it. Cancel my order right now. I’m done with this.
CS Rep: I am truly sorry it has come to this. I have cancelled the order. You should see a full refund in 3-5 business days.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
But Then, My Faith Was Restored: A Nightmare Turned into a Dream Experience! ✨
I've received so many questions about the glasses I've been wearing lately, and I'm excited to finally share the secret. My experience has been a total game-changer for my daily screen time, and it's all thanks to this pair of Stylish Blue Light Filtering Spectacles. They do more than just protect my eyes from digital strain and UV rays; their chic, full-rim design in that eye-catching yellow has become my favorite accessory. If you're looking to combine function with fashion and give your eyes the break they deserve, you absolutely need to see these. I was so close to giving up on buying glasses online forever. 😤 My last experience with another website was a complete disaster. They promised a 6-day production time that stretched into three agonizing weeks with zero communication. Their customer service was a black hole of useless promises, and I ended up canceling everything, feeling completely frustrated and foolish for trying to save a few bucks. ðŸ˜
Honestly, I was skeptical about trying again, but a friend recommended Mozaer.com, insisting they were different. I figured I'd give it one last shot, and I am so glad I did. 🤔 My experience perfectly mirrors what another happy customer wrote on their site:
"Great product at a great price. First time I ordered eyeglasses online and it was a breeze! I love these glasses more than the ones for which I paid 6X as much!"
That review is 100% accurate. The entire process on Mozaer.com was incredibly smooth, from uploading my prescription to checkout. The selection was fantastic; I was impressed by the variety of stylish frames, including a great collection of reading eye glasses for women. Unlike my past nightmare, my glasses arrived even earlier than the estimated delivery date! The quality is outstanding, and they feel sturdy and look amazing. Mozaer.com has completely restored my faith in buying glasses online. What a refreshing difference! ✨😃
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