Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
Bait and Switch BOGO! A Warning to All Shoppers 🚨
I'm writing this to warn other potential buyers about my terrible online shopping experience. I was lured in by a BOGO promotion, but their website was so broken it was impossible to actually get the deal. I felt I had to contact their customer service to get the offer they promised, which only made things worse. My conclusion after this whole ordeal is simple: This company is dishonest, doesn't honor promos. Makes it impossible to collect offer when the site is full of glitches. No customer Service 24 hours, no agent. Unprofessional. Will NOT return and I do NOT recommend them.
Customer: Hi, I placed an order, but your website glitched and didn't apply the BOGO promotion. The glasses have arrived and are correct, but I was overcharged. I need a credit back to my card for the second pair.
CS Rep: I'm very sorry to hear about the technical issues you experienced. I understand your frustration. Could you please provide your order number?
Customer: It's #12345. Look, the glasses are fine. Your website is the problem. The simple solution is to just credit my card for the pair that should have been free.
CS Rep: I see the order. I do apologize, but to get the BOGO offer, you would need to return the glasses and then place a new order using the promotion. I can't issue a direct credit for a past promotion.
Customer: Return them? That’s an absurd solution. Why should I have to go through all that trouble again because your website is faulty? Just fix your mistake and refund me the money.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From a Shopping Nightmare to a Dream Come True: How Mozaer.com Restored My Faith ✨
I've received so many compliments, and honestly, I've never felt more put-together during long meetings. The secret lies in finding accessories that blend timeless style with modern comfort. It's precisely this combination that drew me to this pair of Classic Titanium Business Eyewear. They are incredibly lightweight thanks to the pure titanium, yet they make such a sophisticated statement. If you're looking to upgrade your professional look without sacrificing comfort, you have to see the gorgeous details on these for yourself. I was so done with buying glasses online after my last experience with another company. 😤 It was a total nightmare. Their website glitched and didn't apply a BOGO promotion, and when I contacted customer service, they gave me the absurd solution of returning my perfectly correct glasses just to reorder them again. It felt so dishonest, and I swore I’d never buy eyewear online again. ðŸ˜
But, my old frames were falling apart, and I kept seeing positive things about Mozaer.com. 🤔 I was skeptical, but I decided to do some research. One review that really caught my eye said: "Love Mozaer.com. On my 5th pair. Great company, selection and service!!" That gave me the confidence to give it one last try.
And I am so glad I did! The difference was night and day. The website was incredibly smooth and user-friendly. I was specifically looking for a new pair of reading eye glasses for women, and their selection was fantastic. The checkout process was seamless, and the prices were amazing. The glasses arrived quickly, and the quality is just superb—they feel sturdy and look even better in person than they did on the site. Mozaer.com has completely restored my faith in online shopping and has earned a loyal customer. What a relief! Highly recommended! 😃✨
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