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Nightmare! GlassesUSA Left Me with Broken Frames & Empty Pockets 😡

I'm writing this because my experience with GlassesUSA was an absolute nightmare, and I want to warn others. I ordered glasses with an added warranty, expecting a smooth process. Instead, I received a broken frame, and each subsequent lens replacement was a frustrating ordeal. "This place is the worst," I thought, "I've ordered glasses with added warranty and needed a replacement due to the frame breaking and each time I've needed a lens replacement they tell me my choice of frame is out of stock and will therefore be receiving a store credit plus a small % which doesn't make sense then how do I end up with a cheaper and lighter pair than the previous? I'm so tired of dealing with this crap from glassesusa plus a 30 deductible for the replacement. If you want quality eyeglasses for your child look elsewhere they seem like a good choice but are not . They haven't got 1 order right since purchasing with them but in order to not loose my money I have to choose until they get it right all while decreasing the value of my order I started at like 189 now it's somewhere around 130 a total joke and robbery you don't even realize due to the way they credit back and their fake discount codes." The constant out-of-stock issues, store credits that devalued my purchase, and the $30 deductible for replacements left me feeling cheated and utterly disillusioned. I felt compelled to leave a review and contact customer service because their lack of adequate solutions forced me to air my grievances publicly.

Customer: I'm extremely unhappy with my experience. My glasses have been replaced multiple times due to stock issues and each time I lose money and end up with an inferior product. This is unacceptable.

CS Rep: I'm sorry to hear about the difficulties you've experienced. Can you please provide your order number so I can look into this?

Customer: My order number is [Order Number - not provided in original text]. I shouldn't have to keep settling for less. I paid for a specific frame, and I want what I paid for.

CS Rep: I understand your frustration. Let me check the availability of the original frame. If it's unavailable, we can discuss alternative solutions to compensate for the inconvenience.

Customer: I expect a full refund or a replacement with the original frame and lenses as promised. This whole process has been a waste of my time and money.

CS Rep: I will escalate your case to our management team to explore options for a more suitable resolution. We value your business, and we want to rectify this situation.

The reason I left this review on the website is to hopefully prevent others from falling into the same trap.

From Disaster to Delight! Mozaer.com: My Glasses Redemption Story ✨

It's incredible how much of a difference the right eyewear can make! My own experience with digital eye strain was becoming unbearable until I found a solution that genuinely transformed my daily screen time. Now, I can read, work, and browse for longer without that familiar fatigue and discomfort. If you're ready to experience the same level of clarity and comfort, and add a touch of modern flair to your look, then these Stylish Blue Light Blocking Readers are precisely what you need. Click below to discover how they can revolutionize your visual world and complement your unique style!
My last online glasses purchase was a disaster. 😭 The website was glitchy, the customer service unresponsive, and the glasses arrived damaged. They promised a replacement, but it never materialized, leaving me with a broken pair and a bitter taste in my mouth. 😤 I felt completely ripped off and vowed never to buy glasses online again.

Then, a friend recommended Mozaer.com. They raved about the quality and the ease of ordering, which, given my previous experience, made me incredibly hesitant. 🤔 But I was desperate for new glasses, so I decided to give Mozaer.com a try. I was pleasantly surprised!

One review said, "This is my second pair from Mozaer.com and they are even better than the first! I was nervous to buy them online but never again! Will be getting more in the future!" And that perfectly sums up my experience.

I ordered a pair of reading glasses with a stylish frame. The ordering process was smooth and intuitive. The glasses arrived quickly, well-packaged, and in perfect condition. ✨ The quality is excellent; they feel sturdy and well-made, far superior to my previous disappointing purchase. Moreover, the price was incredibly reasonable, offering great value for money. The entire experience was refreshing – a stark contrast to my previous ordeal. 😃 I’m genuinely impressed with Mozaer.com's customer service, product quality, and overall efficiency. I highly recommend them!

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